PerfectTraders prides itself on efficiency and prompt service. With a swift order handling time of 1 to 3 working days, customers can expect their purchases to be processed promptly. The dedication to timely delivery is evident in their shipping policy, with an estimated delivery time ranging from 7 to 12 working days. but can be up to 12 during peak periods (Christmas, etc.)This commitment ensures that customers not only receive quality products but also experience a seamless and timely shopping experience with PerfectTraders.

HOW DO I TRACK MY ORDER?
US order tracking is provided. Once we have dispatched your order, you will receive an email containing your tracking number and a link to track your package using the Fed-EX tracking service. Fed-EX will send you tracking updates via email and SMS.


WHEN SHOULD I EXPECT MY ORDER?

US deliveries are usually delivered within 12 working days, but can sometimes take up to 12 days.

ORDERING MONDAY TO FRIDAY?
Your items will be sent on the same day, as long as you order before 5 pm.

BUYING AT THE WEEKEND?
Your items will be sent the next working day.

NEED TO CANCEL YOUR ORDER?
If you wish to cancel your order, click here.

If you do not manage to cancel your order before it is dispatched, you can return it to us for a full refund by following the instructions on our returns page.
NEED TO CHANGE YOUR DELIVERY ADDRESS?
If you wish to change your delivery address, click here.

PAYMENT
- All orders will be debited in the currency in which the order is placed.
- We accept payment by credit or debit card (American Express, Discover, Mastercard, Visa, Apple Pay, and Diners Club


EXTRA DELIVERY INFORMATION
Any extra delivery information given during the checkout process will be included on the delivery address label, however, we are unable to guarantee that the delivery person will always follow these instructions.

DELIVERY COMPANY
The majority of our parcels are sent by Fed-EX. We have used FedEx for many years now and find them extremely reliable. Please note that we occasionally send parcels with UPS too. UPS is an extremely reputable company and the largest express carrier and package delivery company in the world.

TAX:-

We don’t charge any type of tax.

If you have any questions, feel free to contact us :

Email:support@perfecttraders.co.uk

Phone: +1 6823424503

Business Address: 1001 S Main St #500, Kalispell, Montana, 59901, United States

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@perfecttraders.co.uk. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@perfecttraders.co.uk

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@perfecttraders.co.uk

If you have any questions, feel free to contact us :

Email:support@perfecttraders.co.uk

Phone: +1 6823424503

Business Address:1001 S Main St #500, Kalispell, Montana, 59901, United States