Refund policy
Return & Refund Policy
Last Updated: December 11, 2025
We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it under the conditions below.
Eligibility for Returns
To be eligible for a return:
• Item must be returned within 30 days of delivery.
• Item must be unused, undamaged, and in original condition.
• Original packaging and tags must be intact.
Non-Returnable Items
• Products that are worn, used, or show signs of wear
• Items without original packaging
• Any item marked final sale
How to Return
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Email us at support@perfecttraders.co.uk with your order number and reason for return.
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We will reply within 1–2 business days with instructions and our return address.
Return Shipping Costs
• If the return is due to a defective or incorrect item, we will cover return shipping costs.
• If you are returning for any other reason, the return shipping cost is your responsibility.
Refunds
• Once we receive and inspect your return, we will notify you of approval or rejection.
• Approved refunds are processed within 5 business days to your original payment method.
Exchanges
Exchanges are offered only for defective or incorrect products and are subject to availability.
Contact Information
📧 Email: support@perfecttraders.co.uk
📞 Phone: +1 682-342-4503
🏢 Address: 1001 S Main St #500, Kalispell, MT 59901, USA