Summary
Order Processing Time:
Orders placed Monday–Friday before 5 PM are processed and dispatched the same day.
Weekend orders (Saturday–Sunday) are processed the next business day.
Delivery Timeframes:
US Deliveries: Typically arrive within 1–4 business days after dispatch.
Peak periods (e.g., Christmas): Delays may extend delivery up to 5 business days.
Tracking: You’ll receive a FedEx tracking number via email/SMS once dispatched. Track your order here.
Shipping Carriers:
Cancellations & Changes:
Cancel Orders: Request cancellation here before dispatch.
Change Delivery Address: Update here before shipment.
Returns: Unworn items can be returned for a full refund. See our Returns Policy.
Payment Methods:
Accepted: Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay.
No hidden taxes – prices displayed are final.
Important Notes:
Delivery instructions (e.g., "leave at porch") may not always be honored by carriers.
Contact FedEx/UPS directly for delivery issues after dispatch.
Contact Us:
Email: support@perfecttraders.co.uk
Phone: +1 682-342-4503
Business Address: 1001 S Main St #500, Kalispell, Montana, 59901, United States
30-Day Hassle-Free Returns
You have 30 days from receipt to request a return.
✔ Condition: Unworn/unused, with tags and original packaging.
✔ Proof of Purchase: Receipt or order number required.
✖ Non-Returnable Items:
Perishable goods, custom/personalized items
Personal care products, hazardous materials
Sale items or gift cards
Contact Us First: Email support@perfecttraders.co.uk to request a return.
Unsolicited returns will be rejected.
Shipping: We’ll email a prepaid return label (if eligible).
Exchanges: Return the original item first, then place a new order.
Timeline: Refunds processed within 5 business days after inspection.
Method: Credited to your original payment.
Delays? Contact us if refund doesn’t post within 10 business days.
Inspect upon delivery and email us immediately for resolution.
📧 Email: support@perfecttraders.co.uk
📞 Phone: +1 682-342-4503
🏢 Address: 1001 S Main St #500, Kalispell, MT 59901, USA
Great service great products and fast responses
Would recommend
The shoes are perfect. Did an exchange for different size, very helpful and accommodating of this. However took 2 weeks to arrive, sadly missing the birthday of the recipient of the gifted trainers.
Trainers received as ordered grandson was excited with these, fast prompt delivery would recommend company again
Excellent grandson very happy loves the colour blue .
Quick delivery, and the shoes look amazing!
Couldn't be happier, these shoes are awesome!
These shoes were delivered right on time, and they look fantastic!
my all time favorite shoes order for the second time, delivered on time and very good customer service
