Shipping Policy
Last Updated: July 07, 2026

Thank you for shopping at PerfectTraders LLC. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. BUSINESS INFORMATION

Business Name: PerfectTraders LLC
Company Registration No: C1327649
Physical Address: 1001 S Main St #500, Kalispell, MT 59901, United States
Email: support@perfecttraders.co.uk
Phone: +1 (682) 342-4503
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)

2. SHIPPING DESTINATIONS

We currently ship to the following destination:
- United States (all 50 states)

We do not offer international shipping at this time.

3. SHIPPING COST

We offer flat rate shipping on all orders within the United States:
- Standard Shipping: $5.00 (flat rate per order)

No hidden fees or additional shipping charges at checkout.

4. ORDER PROCESSING TIME (Handling Time)

Orders are processed and dispatched:
- Orders placed before 5:00 PM (CST): Dispatched the same business day
- Orders placed after 5:00 PM (CST): Dispatched the next business day
- Orders placed on weekends or public holidays: Dispatched the next business day

Business days: Monday – Friday, excluding US public holidays.

5. DELIVERY TIMEFRAMES (Transit Time)

Once your order has been dispatched, estimated delivery times are:
- United States: 1–4 business days

During peak seasons (Black Friday, Christmas, Sales), delivery may take slightly longer.

6. TOTAL ESTIMATED DELIVERY TIME

From order placement to delivery:
- Total estimated delivery time: 1–5 business days

Note: Delivery times are estimates and may vary due to courier delays, weather conditions, or increased seasonal demand.

7. SHIPPING CARRIERS

Orders are shipped using reliable carriers, including:
- FedEx (primary carrier)
- UPS (used depending on availability and destination)

Shipping carriers may vary based on location and operational availability.

8. ORDER TRACKING

Once your order is shipped, a tracking number will be sent to you via email.
You can track your shipment directly on the carrier's official website.

If you do not receive a tracking number within 48 hours of placing your order, please check your spam folder. If it is not there, contact us immediately.

9. ORDER CHANGES & CANCELLATIONS

Orders can be canceled or modified before dispatch only.
To request a cancellation or address change, please contact us as soon as possible:
Email: support@perfecttraders.co.uk
Phone: +1 (682) 342-4503

10. INCORRECT SHIPPING ADDRESS

Customers are responsible for entering correct shipping details at checkout.
We are not responsible for:
- Delays caused by incorrect addresses
- Lost parcels due to incorrect address details
- Failed delivery due to incomplete information

If an order is returned due to incorrect details, additional shipping charges may apply.

11. LOST, DAMAGED, OR DELAYED ORDERS

If your order is lost in transit, significantly delayed, or arrives damaged:
- Contact us within 48 hours of delivery or expected delivery date
- Provide photos if items are damaged

We will investigate with the courier and provide a resolution in line with applicable consumer protection laws.

12. CONTACT US

If you have any questions regarding shipping, feel free to reach us at:

PerfectTraders LLC
Email: support@perfecttraders.co.uk
Phone: +1 (682) 342-4503
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)
Address: 1001 S Main St #500, Kalispell, MT 59901, United States
Company Registration No: C1327649

Perfect Traders Return & Refund Policy

30-Day Hassle-Free Returns
You have 30 days from receipt to request a return.

Eligibility Requirements:

✔ Condition: Unworn/unused, with tags and original packaging.
✔ Proof of Purchase: Receipt or order number required.
✖ Non-Returnable Items:

• Perishable goods, custom/personalized items

• Personal care products, hazardous materials

• Sale items or gift cards

How to Return:

1. Contact Us First: Email support@perfecttraders.co.uk to request a return.

   • Unsolicited returns will be rejected.

2. Shipping: We’ll email a prepaid return label (if eligible).

3. Exchanges: Return the original item first, then place a new order.

Refund Process:

• Timeline: Refunds processed within 5 business days after inspection.

• Method: Credited to your original payment.

• Delays? Contact us if refund doesn’t post within 10 business days.

Damaged/Defective Items:

Inspect upon delivery and email us immediately for resolution.

Contact Information

📧 Email: support@perfecttraders.co.uk
📞 Phone: +1 682-342-4503
🏢 Address: 1001 S Main St #500, Kalispell, MT 59901, USA